Arrival

We encourage you to arrive 15 minutes prior to your first appointment. Please present Gift Certificates at time of check in. Late arrival could unfortunately shorten the amount of time for your scheduled service.

Punctuality

Our scheduling of services allows the time to provide our best service. Your punctuality is greatly appreciated for your own benefit and the benefit of other clients.

Cancellations

We would appreciate 48 hours notice so that we may contact other clients on our cancellation list and fill that appointment.

Scheduling

We recommend you schedule your next service prior to leaving.

Selection/changes

If you would like to be served by another technician or would prefer a fresh point of view, please let us know.

Special Appointments

For special occasions, weddings, smoothing treatments, hair extensions and multiple services, a credit card reservation is required to hold and confirm appointments at the time of booking. We will charge the full amount for services missed without timely cancellations. No exceptions.

To Enjoy Your Salon Experience

As a courtesy to all clients we ask you to restrict cell phone use.

To Enjoy Your Spa Experience

As a courtesy to other clients and for your enjoyment of the spa experience, please refrain from speaking loudly and remember to turn your cell phone off.

Children and Guests

The Day Spa at Hair Plus offers an adult oriented atmosphere for everyone’s safety and comfort. Children under the age of 12 are not permitted unless a service is being provided. Companions and guests are asked to take seats in our salon reception area. They will be most comfortable there. Only spa clients and spa staff are allowed within the spa.

For Your Protection

We regret that we cannot be responsible for articles lost or damaged. Please keep all valuables with you during your appointment. On your spa days, leave your jewelry at home – one less thing to worry about. If you prefer, we will provide a smock to protect your clothing.

Prices

All prices are subject to change. Please note that hair, nail and skin service prices may vary. Services may be charged at higher rates if our staff meets our professional and educational criteria. Exact quotes can be given only in person by a technician.

Payment

We offer a 3% savings for paying by cash or check. We accept all of the major credit cards.

Tipping

A tip box is located in the reception area and is provided to eliminate extra traffic in the service areas. Tips cannot be added to any form of payment.

Gift Certificates

Gift certificates are not redeemable for cash. Substitution of service(s) or use after the expiration date reverts the certificate to the original value redeemable for services only.

Spa Gift Packages

A credit card reservation is required to hold and confirm your package at the time of booking. Please, no service substitutions within a spa package. You are welcome to choose services to create the perfect gift certificate for the person you have in mind. Lunch is provided with some spa packages or can be added for an additional $15. Please let us know at the time of booking.

Staff

All staff are licensed and professionally certified. Continuing education is provided and encouraged on a regular basis.